Application of CCPM (Critical Chain Project Management) to Generate Gains for Industrial Customers
Dec 31, 2009 Whitepapers
CCPM (Critical Chain Project Management) is a Project Management Methodology based on Theory of Constraints (TOC). This paper summarizes the application of this methodology to the software services projects for the industrial customers
Originally posted here:
Application of CCPM (Critical Chain Project Management) to Generate Gains for Industrial Customers
Tags: customer, Internet, News, white-papers, Whitepapers
Investing in Great Relationships: How Smarter Collaboration Can Help Retail Banks Turn Customers Into Advocates
Nov 27, 2009 Whitepapers
Key to richer customer relationships is being able to offer the services and products customers need – perhaps even before they realize they need them. This is a powerful tool for turning customers into advocates, and it can be in the hands of practically every bank worker, regardless of role.
Originally posted here:
Investing in Great Relationships: How Smarter Collaboration Can Help Retail Banks Turn Customers Into Advocates
Tags: customer, finance, webcasts, white-papers, Whitepapers
